Privacy Policy

1. Introduction

SUUR LLC ("SUUR," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at suur.io or use our design services.

2. Information We Collect

We do not require user accounts to browse our website. The information we may collect includes:

  • Contact information: Name and email address when you reach out to us via our contact form.
  • Project information: Details you share about your design projects, including briefs, assets, and feedback.
  • Usage data: Anonymous analytics data such as pages visited, time spent on pages, browser type, and device information, collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Deliver and improve our design services.
  • Respond to your inquiries and communicate about projects.
  • Analyze website usage to improve our site experience.
  • Send occasional updates about our services (only with your consent).

4. Third-Party Services

We use the following third-party services that may collect or process your data:

  • UseQueue: Our checkout and payment processing platform. When you purchase a service, your payment information is handled directly by UseQueue. We do not store credit card or payment details.
  • Analytics: We use basic analytics tools to understand how visitors interact with our website. This data is anonymized and aggregated.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Project files and communication history are retained for the duration of our business relationship and a reasonable period thereafter.

8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal data.
  • Opt out of marketing communications at any time.
  • Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at the email address provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us through our website at suur.io/contact.

Last updated: February 2026
SUUR LLC — Design Services for Startups and Hotels